"The days of libraries saying, 'We must have that, because it's good for people,' are beyond us."

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Anyway, I recently had a patron express surprise that the library bought the books it owned. She thought they were all donations.

RSLaRue (RSLaRue), Wednesday, 3 January 2007 22:43 (seventeen years ago) link

That's okay, I once had a customer ask me whether the books in our store were shelved by publisher.

Laurel (Laurel), Wednesday, 3 January 2007 22:53 (seventeen years ago) link

In which case, I am totally calling dibs on the Chronicle section.

Laurel (Laurel), Wednesday, 3 January 2007 22:54 (seventeen years ago) link

Ha ha, I had a customer insist at length that we should organize all the non-fiction alphabetically. I couldn't get him to understand the notion that we should keep the cookbooks separate from, say, the pregnancy books.

Sara Robinson-Coolidge (Sara R-C), Wednesday, 3 January 2007 22:56 (seventeen years ago) link

Cust, a normal-looking adult male who is STANDING IN THE MIDDLE OF THE STORE: "Excuse me, where's your non-fiction section."
Me, confused: "Wellllllll...everything not signed 'Fiction' is non-fiction!"
Cust: "Okay. Uh. What's fiction?"
Me: "That section right over there. See? Under the sign reading 'Fiction'."
Cust: "No, I mean, what IS fiction?"

Laurel (Laurel), Wednesday, 3 January 2007 23:00 (seventeen years ago) link

Sadly, I run into a lot of people who don't know which is which.

RSLaRue (RSLaRue), Wednesday, 3 January 2007 23:03 (seventeen years ago) link

Cust: "No, I mean, what IS fiction?"

You stopped the story too soon. What did you say to the customer then?

The PEW Research Center for Panty-Twisting (Rock Hardy), Wednesday, 3 January 2007 23:06 (seventeen years ago) link

I like when I meet students who pride themselves on never setting foot in the library. I want to slap them.

molly mummenschanz (molly d), Wednesday, 3 January 2007 23:08 (seventeen years ago) link

I don't remember! I remember thinking that the definition he was looking for was probably "stories about things that aren't true" or "...that are made up" but I realized I couldn't remember a time I DIDN'T know what "fiction" was so I was scrambling for a dictionary-style def. and I balked at branding fic/lit as "untrue" to someone who didn't have his own ideas on the subject. Probably said something babyish like "stories that people make up out of their heads."

Laurel (Laurel), Wednesday, 3 January 2007 23:09 (seventeen years ago) link

In my own small way, I actually increased the number of students who come into the library. This is because they have to have an activated library card to access e-reserves, while the formerly open reserve stacks are now closed. All of a sudden card activations shot way up...

Ned Raggett (Ned), Wednesday, 3 January 2007 23:10 (seventeen years ago) link

Customers walk into bookstores less confidently than they would into, say, the Gap. Watching them from the register I'd notice them pausing momentarily by the door, getting their bearings, before proceeding (invariably) to me.

Alfred Soto (Alfred, Lord Sotosyn), Wednesday, 3 January 2007 23:13 (seventeen years ago) link

I do not have to deal with students and/or reference questions anymore, which I sometimes miss. But, I do get to deal with books with subject headings such as:

650 0 Folk poetry, Spanish ǂz Spain ǂz Cartagena ǂx History and criticism.
650 0 Folk poetry, Spanish ǂz Spain ǂz Cartagena ǂx Criticism, Textual.
650 0 Miners ǂv Poetry.

molly mummenschanz (molly d), Wednesday, 3 January 2007 23:14 (seventeen years ago) link

Enjoy our search catalog.

Ned Raggett (Ned), Wednesday, 3 January 2007 23:16 (seventeen years ago) link

Customers walk into bookstores less confidently than they would into, say, the Gap.

Yeah, these people are my opposites then. I have no idea wtf I'm doing in clothing stores.

jaymc (jaymc), Wednesday, 3 January 2007 23:18 (seventeen years ago) link

Ooh! It's nice, Ned! What OPAC do you use? We use SIRSI. Bleck.

I like that you can search by SuDoc number. I honestly don't know how many people would do a search with that, but it's a nice feature to have.

Here's ours (I don't love it)

molly mummenschanz (molly d), Wednesday, 3 January 2007 23:20 (seventeen years ago) link

err, this is it

molly mummenschanz (molly d), Wednesday, 3 January 2007 23:21 (seventeen years ago) link

What OPAC do you use?

Good ol' triple III. Sometimes it goes in fits and starts but ever since the major upgrade for reserves a few years back I've not had a major problem with it.

Ned Raggett (Ned), Wednesday, 3 January 2007 23:22 (seventeen years ago) link

Ahh, Innovative! It's nice! We're having major issues with our new SIRSI upgrade, i.e. everybody hates it.

molly mummenschanz (molly d), Wednesday, 3 January 2007 23:24 (seventeen years ago) link

We use SIRSI. Bleck.

OTM.

RSLaRue (RSLaRue), Wednesday, 3 January 2007 23:26 (seventeen years ago) link

Do you hate the Java client too?

molly mummenschanz (molly d), Wednesday, 3 January 2007 23:27 (seventeen years ago) link

Actually, see you guys over here. Specifically here.

Ned Raggett (Ned), Wednesday, 3 January 2007 23:32 (seventeen years ago) link

Also I'll have you know I was excellent at the reference desk, but people WOULD come in and say things like, "I'm looking for a book about yay big, and it's sort of blueish-grey. Do you know what book I mean?"
SURE, NO PROBLEM, LET ME SHOW YOU TO OUR BLUE BOOK SECTION.

Nautical books! They're always blue. I was poking around in the home of a retired Yacht Club president once (courtesy of his caretaker), and his bookcase was a symphony of blue.

Years ago I worked as a housecleaner for a woman who asked me to remove all the "thin books" from her bookshelves.

Beth Parker (Beth Parker), Wednesday, 3 January 2007 23:39 (seventeen years ago) link

What OPAC do you use? We use SIRSI. Bleck.

I feel your pain. Anytime I have an urge to punch a computer screen, it's usually due to SIRSI (or something dumb like the dreamgirls thread).

The Many Faces of Gordon Jump (Leon), Thursday, 4 January 2007 01:01 (seventeen years ago) link

lmbo gear's a nerd

aidsy (aidsy), Thursday, 4 January 2007 03:35 (seventeen years ago) link

I have Horizon Syrsi Dynix:(

Okay, this is my hometown library system. Actually, it is not underfunded. Fairfax Co. is one of the richest areas in the country. And Fairfax Co. has a large, well-regarded suburban system. Right now, the system has an excellent collection. There are about 20 branches, so if you ever want something that is not at your local branch, you can get it pretty quickly. I work at the library system in the next city over, and between the two systems, I rarely want for books.

I had a class with the director of this library and he is very smart and proactive and has been director for about 20 years. He is influenced by business practices, such as increasing interoperability and ease of use and seamlessness. He is influenced by the movement from bank tellers to ATMs and tried to incorporate modern practices into the library system. I think that he wants to intorduce more public meeting spaces into the libraries, which will take the place of some book storage. He thinks that this is what the public wants. Fairfax County also does very proactive environmental scans to determine what their community base is and how to serve it.

I think (I hope) that this article may have been misreported. I can't really see the wisdom in getting rid of these classics. Probably better to weed the multiple copies of the really popular books that people aren't reading two years later after the buzz has died down. I think that they will at least keep copies of the classics at certain branch libraries, if not all. Hopefully Fairfax Co. will publish a response to this article, which left a lot of things unclear.

I'm not really into ILL so much. Part of the pleasure of the library comes from browsing and finding the unexpected. I think that ILL should be a last resort, for the rare item. The library that I work at, a small city library with four branches, has a excellent collection. But sometimes I feel like I am the only person who reads certain books. I'm not sure if this is problem of marketinng, or if their is just not such a great audience of literary fiction and academic-ic nonfiction. I'm really greatful that the selectors at my library have such great taste, but I think we could go more in the other direction, and offer more popular materials. Though I hate bestsellers and their like with a passion.

I don't have to babysit at all in my children's library. We are really lucky in that we are not immediately next to a school. Another branch is next to a junior high school and apparently the students use the library after school to hang out, but not to use the resources or anything.

Anyway, I look forward to seeing this story developing. My library is rolling out the e-audio-books right now with the Overdrive system. But I'm annoyed because Mac won't play nice with libraries and it only works on PCs.

Matilda Wormwood (Mary ), Thursday, 4 January 2007 03:40 (seventeen years ago) link

Rockist makes a good point by noting that the article cites librarians' discretion as far as keeping titles. The story also never says that "Mockingbird" is getting dumped, just that it falls under the criteria in at least one branch.

A Radio Picture (Factory Sample Not For Sale), Thursday, 4 January 2007 04:05 (seventeen years ago) link

There is no need to continually take up so much redundant space and time and kilowatts of climate control for anything out of copyright.

-- TOMB07


lmao, this thinking worked SOOOO well with microfilm

bill sackter (bill sackter), Thursday, 4 January 2007 04:25 (seventeen years ago) link

I think that ILL should be a last resort, for the rare item.

Obviously I check the local system (13 libraries including three university libraries) first when I want something, but if they don't have it, ILL isn't a first or last resort, it's the ONLY resort.

The PEW Research Center for Panty-Twisting (Rock Hardy), Thursday, 4 January 2007 04:39 (seventeen years ago) link

At this point, I visit the library in/near my hometown (Owings Mills, Md, the library's actually in Pikesville which is right down the road), and it's maybe 25% oldsters reading and scanning the shelves and getting online to do research and send emails; 5% tots riffling through the kids section or tagging along with thier parents; 10% 20/30 somethings doing the same thing; and 60% teens getting online to check out whatever porn they can get away with and myspace and play videogames, LOUDLY.

Ray Cummings (skateboardr), Thursday, 4 January 2007 12:53 (seventeen years ago) link

I have Horizon Syrsi Dynix:(

So do I! I feel your pain.

The Many Faces of Gordon Jump (Leon), Thursday, 4 January 2007 13:31 (seventeen years ago) link


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