Hello, Grisham -- So Long, Hemingway?With Shelf Space Prized, Fairfax Libraries Cull Collections
By Lisa ReinWashington Post Staff WriterTuesday, January 2, 2007; A01
You can't find "Abraham Lincoln: His Speeches and Writings" at the Pohick Regional Library anymore. Or "The Education of Henry Adams" at Sherwood Regional. Want Emily Dickinson's "Final Harvest"? Don't look to the Kingstowne branch.
It's not that the books are checked out. They're just gone. No one was reading them, so librarians took them off the shelves and dumped them.
Along with those classics, thousands of novels and nonfiction works have been eliminated from the Fairfax County collection after a new computer software program showed that no one had checked them out in at least 24 months.
Public libraries have always weeded out old or unpopular books to make way for newer titles. But the region's largest library system is taking turnover to a new level.
Like Borders and Barnes & Noble, Fairfax is responding aggressively to market preferences, calculating the system's return on its investment by each foot of space on the library shelves -- and figuring out which products will generate the biggest buzz. So books that people actually want are easy to find, but many books that no one is reading are gone -- even if they are classics.
"We're being very ruthless," said Sam Clay, director of the 21-branch system since 1982. "A book is not forever. If you have 40 feet of shelf space taken up by books on tulips and you find that only one is checked out, that's a cost."
That is the new reality for the Fairfax system and the future for other libraries. As books on tape, DVDs, computers and other electronic equipment crowd into branches, there is less room for plain old books.
So librarians are making hard decisions and struggling with a new issue: whether the data-driven library of the future should cater to popular tastes or set a cultural standard, even as the demand for the classics wanes.
Library officials say they will always stock Shakespeare's plays, "The Great Gatsby" and other venerable titles. And many of the books pulled from one Fairfax library can be found at another branch and delivered to a patron within a week.
But in the effort to stay relevant in an age in which reference materials and novels can be found on the Internet and Oprah's Book Club helps set standards of popularity, libraries are not the cultural repositories they once were.
"I think the days of libraries saying, 'We must have that, because it's good for people,' are beyond us," said Leslie Burger, president of the American Library Association and director of Princeton Public Library. "There is a sense in many public libraries that popular materials are what most of our communities desire. Everybody's got a favorite book they're trying to promote."
That leaves some books endangered. In Fairfax, thousands of titles have been pulled from the shelves and become eligible for book sales.
Weeding books used to be sporadic. Now it's strategic. Clay and his employees established the two-year threshold 18 months ago, driven, they say, by a $2 million cut to the budget for books and materials and the demand for space. More computers and growing demand in branches for meeting space, story hours and other gatherings have left less room for books.
And nowadays, library patrons don't like to sit at big tables with strangers as they read or study. They want to be alone, creating a need for individual carrels that take up even more space. And the popularity of audiovisual materials that must be housed in 50-year-old branches built for smaller collections only adds to the crunch.
To do more with less, Fairfax library officials have started running like businesses. Clay bought state-of-the art software that spits out data on each of the 3.1 million books in the county system -- including age, number of times checked out and when. There are also statistics on the percentages of shelf space taken up by mysteries, biographies and kids' books.
Every branch gets a printout of the data each month, including every title that hasn't circulated in the previous 24 months. It's up to librarians to decide whether a book stays. The librarians have discretion, but they also have targets, collection manager Julie Pringle said. "What comes in is based on what goes out," she said.
Classics such as Ernest Hemingway's "For Whom the Bell Tolls" and Harper Lee's "To Kill a Mockingbird" are among the titles that haven't been checked out in two years and could be eliminated. Librarians so far have decided to keep them.
As libraries clear out titles, they sweep in new ones as fast as they can. A two-month-old program called "Hot Picks" is boosting copies of bestsellers by tracking the number of holds requested by patrons. This month, every Fairfax branch will display new books more prominently, leaving even less space for older ones.
"We don't want to keep what people don't use much of," Clay said. Circulation, a sign of prestige and a potential bargaining chip for new funding, is on pace to hit 11.6 million in the Fairfax system this year, part of a steady climb over the past three years.
No other system in the Washington area is tracking circulation as quickly -- or weeding so methodically. Montgomery County, a similar-size suburban system, has not emphasized weeding in several years, said Kay Ecelbarger, who retired last month as chief of collection management.
In the District, library director Ginnie Cooper said she has not tackled weeding and turnover policy in the system, which is struggling to increase circulation. She hopes to address those concerns with a recent infusion of cash from the D.C. Council.
There are no national standards on weeding public library collections.
As Fairfax bets its future on a retail model, some librarians say that the public library may be straying too far from its traditional role as an archive of literature and history.
Arlington County's library director, Diane Kresh, said she's "paying a lot of attention to what our customers want." But if they aren't checking out Rachel Carson's "Silent Spring," she's not only keeping it, she's promoting it through a new program that gives forgotten classics prominent display.
"Part of my philosophy is that you collect for the ages," Kresh said. "The library has a responsibility to provide a core collection for the cultural education of its community." She comes to this view from a career at the Library of Congress, where she was chief of public service collections for 30 years.
The weight of the new choices falls on the local librarian. That's especially hard at the Woodrow Wilson branch in Falls Church, one of the smallest in the Fairfax system. It's a vibrant place popular with Latino and Middle Eastern immigrants, the elderly and young professionals. Branch manager Linda Schlekau, who has 20 years of experience, says she discards about 700 books a month.
"Nine Plays by Eugene O'Neill" sat on the top shelf of a cart in the back room one day in late December, wedged between Voltaire's "Candide" and "Broke Heart Blues" by Joyce Carol Oates. The cart brimmed with books that someone on Schlekau's staff had pulled from the shelves. Sometimes she has time to give them another look before wheeling them to the book-sale pile. Sometimes she doesn't.
The Oates would return to the shelf, "because she's a real popular author at Woodrow Wilson," even if "Broke Heart Blues" isn't, Schlekau said. The Voltaire would go. An obscure Edgar Allan Poe volume called "The Narrative of Arthur Gordon Pym of Nantucket" might be transferred to another branch.
Schlekau hesitated over the volume of O'Neill plays, which was in good condition but had been checked out only nine times in its lifespan at the library, falling short of the system's new goal of 20. She sighed. "The only time things like this are going out is if they're [performing the plays] at the Kennedy Center."
But, she said, she's disinclined to throw O'Neill into the discard pile: "That's the English major in me."
― and what (ooo), Wednesday, 3 January 2007 16:04 (seventeen years ago) link
― Tyrone Slothrop (Tyrone Slothrop), Wednesday, 3 January 2007 16:05 (seventeen years ago) link
― The Many Faces of Gordon Jump (Leon), Wednesday, 3 January 2007 16:09 (seventeen years ago) link
GIVE ME THE TULIP BOOKS.
― Beth Parker (Beth Parker), Wednesday, 3 January 2007 16:09 (seventeen years ago) link
― horseshoe (horseshoe), Wednesday, 3 January 2007 16:09 (seventeen years ago) link
Same here.
― The PEW Research Center for Panty-Twisting (Rock Hardy), Wednesday, 3 January 2007 16:15 (seventeen years ago) link
― and what (ooo), Wednesday, 3 January 2007 16:16 (seventeen years ago) link
jesus, my university [of london] has books that no fucker has looked at in years (often quite surprising ones); that's not a good reason to get rid.
― temporary enrique (temporary enrique), Wednesday, 3 January 2007 16:16 (seventeen years ago) link
The article didn't say this, but I wonder if they are getting rid of every copy of Mockingbird or just a particular version like a hardback or something.
― Mr. Que (Party with me Punker), Wednesday, 3 January 2007 16:17 (seventeen years ago) link
― Beth Parker (Beth Parker), Wednesday, 3 January 2007 16:20 (seventeen years ago) link
xpost about Mockingbird
― horseshoe (horseshoe), Wednesday, 3 January 2007 16:20 (seventeen years ago) link
― Mr. Que (Party with me Punker), Wednesday, 3 January 2007 16:21 (seventeen years ago) link
― horseshoe (horseshoe), Wednesday, 3 January 2007 16:22 (seventeen years ago) link
In Manhattan, the people who queue up to get in the branches when they open are generally the homeless and people over 60.
― Dr M (Dr Morbius), Wednesday, 3 January 2007 16:23 (seventeen years ago) link
Oh heck yes.
Yeah, stories like this, and I've heard plenty similar, are definitely one reason why I am glad not simply to have access to UCI's collection (even if I didn't work here I'd be able to get a free card since I belong to the UCLA Alumni Association) but to be actually employed at the place.
One of the worst stories I heard was from my folks -- apparently the public library up in Salinas closed because there was no demand any more. Fundamentally depressing on many levels.
― Ned Raggett (Ned), Wednesday, 3 January 2007 16:24 (seventeen years ago) link
― Beth Parker (Beth Parker), Wednesday, 3 January 2007 16:25 (seventeen years ago) link
yeah I agree that Mockingbird should be available from the library--I just wonder if they really are trashing every copy of the book.
also, don't people use public libraries for webpron and DVD's more so than checking out books? really really depressing but true.
― Mr. Que (Party with me Punker), Wednesday, 3 January 2007 16:25 (seventeen years ago) link
― and what (ooo), Wednesday, 3 January 2007 16:25 (seventeen years ago) link
― Beth Parker (Beth Parker), Wednesday, 3 January 2007 16:26 (seventeen years ago) link
― Mr. Que (Party with me Punker), Wednesday, 3 January 2007 16:27 (seventeen years ago) link
Even the case here, and there's a huge book turnaround obv. But it's also obvious what most people are here for (and now that we've allowed people to bring in food and drink -- something I'm irritated by but there we are -- that trend will accelerate).
― Ned Raggett (Ned), Wednesday, 3 January 2007 16:28 (seventeen years ago) link
― Laurel (Laurel), Wednesday, 3 January 2007 16:29 (seventeen years ago) link
― kingfish in absentia (kingfish), Wednesday, 3 January 2007 16:30 (seventeen years ago) link
Dig up any number of stories and reports on this trend. People essentially want their libraries to be Starbucks with books.
― Ned Raggett (Ned), Wednesday, 3 January 2007 16:35 (seventeen years ago) link
― The PEW Research Center for Panty-Twisting (Rock Hardy), Wednesday, 3 January 2007 16:36 (seventeen years ago) link
― Laurel (Laurel), Wednesday, 3 January 2007 16:38 (seventeen years ago) link
The news story is just hideously depressing. They can't store all the books forever, but "No-one's reading this" is a rubbish reason both because reading something's not the same as checking it out, and because finding something you weren't looking for in a library is one of the best bits.
― Andrew Farrell (afarrell), Wednesday, 3 January 2007 16:39 (seventeen years ago) link
Well, as Kingfish notes, it depends on the storing arrangements. The UC system, being pretty high-end, created two storage facilities back in the eighties for all the campus libraries to send little-used items to, one for northern California and one for the south (I worked at the southern one, at UCLA, all through my undergrad years). So we're lucky there, but this is an exception, not a rule.
― Ned Raggett (Ned), Wednesday, 3 January 2007 16:40 (seventeen years ago) link
There is no need to continually take up so much redundant space and time and kilowatts of climate control for anything out of copyright.
― TOMB07 (trm), Wednesday, 3 January 2007 16:40 (seventeen years ago) link
― Laurel (Laurel), Wednesday, 3 January 2007 16:41 (seventeen years ago) link
― TOMB07 (trm), Wednesday, 3 January 2007 16:41 (seventeen years ago) link
― horseshoe (horseshoe), Wednesday, 3 January 2007 16:42 (seventeen years ago) link
I was heartened, however, when I saw someone in the checkout line holding Gore Vidal's Hollywood.
― Alfred Soto (Alfred, Lord Sotosyn), Wednesday, 3 January 2007 16:43 (seventeen years ago) link
― Stephen Ex (Stephen Ex), Wednesday, 3 January 2007 16:46 (seventeen years ago) link
This I'd actually agree with, and it's of a piece with online-only music reissues and the like (or just freefloating downloads, like at the UCSB cylinder archive). But as the continuing extension of copyright law means an ever-increasing amount of titles never fall out of copyright, things get problematic.
― Ned Raggett (Ned), Wednesday, 3 January 2007 16:48 (seventeen years ago) link
― Mr. Que (Party with me Punker), Wednesday, 3 January 2007 16:48 (seventeen years ago) link
This is the Audubon Field Guild to North American Wildflowers. I bought it from the Chilmark Library book sale. They must have had duplicates—no way they'd get rid of the only copy of such an essential book. These other libraries should at least have sales and/or giveaways and not just trash the books. Sheesh.
― Beth Parker (Beth Parker), Wednesday, 3 January 2007 16:49 (seventeen years ago) link
― horseshoe (horseshoe), Wednesday, 3 January 2007 16:49 (seventeen years ago) link
― horseshoe (horseshoe), Wednesday, 3 January 2007 16:50 (seventeen years ago) link
― Tyrone Slothrop (Tyrone Slothrop), Wednesday, 3 January 2007 16:52 (seventeen years ago) link
― TOMB07 (trm), Wednesday, 3 January 2007 16:53 (seventeen years ago) link
― Stephen Ex (Stephen Ex), Wednesday, 3 January 2007 16:58 (seventeen years ago) link
MINOR DETAILS
― Ned Raggett (Ned), Wednesday, 3 January 2007 16:58 (seventeen years ago) link
― The PEW Research Center for Panty-Twisting (Rock Hardy), Wednesday, 3 January 2007 17:00 (seventeen years ago) link
Someone mentioned upthread working at B&N and being asked to photocopy pages. When I worked at a B&N (in the Twin Cities suburbs), I was astounded at the number of parents of kids doing book reports who didn't seem to know what a library even was or how to use it. The public library was right down the street!
― Sara Robinson-Coolidge (Sara R-C), Wednesday, 3 January 2007 17:03 (seventeen years ago) link
OK, not really. I'll return the books.I missed the library amnesty week - it was Thanksgiving week at my local library, and all the other libraries do amnesty at Christmas. So I called them. "Hi, are you doing that amnesty thing?" "No, we did that at Thanksgiving."Big discussion of fines ensued. And, basically, they don't go farther than $3.00 per book, no matter how long you neglect to return them. It's a very forgiving system.
― aimurchie (aimurchie), Wednesday, 3 January 2007 17:03 (seventeen years ago) link
― Alba (Alba), Wednesday, 3 January 2007 17:05 (seventeen years ago) link
― Ned Raggett (Ned), Wednesday, 3 January 2007 17:08 (seventeen years ago) link
― Alba (Alba), Wednesday, 3 January 2007 17:09 (seventeen years ago) link
― Mr. Que (Party with me Punker), Wednesday, 3 January 2007 21:01 (seventeen years ago) link
My pinko heart wanted me to be a public librarian so badly, but alas, it was not to be.
― molly mummenschanz (molly d), Wednesday, 3 January 2007 21:03 (seventeen years ago) link
― Laurel (Laurel), Wednesday, 3 January 2007 21:04 (seventeen years ago) link
You actually learn in library school that if you become a young adult or children's librarian, you may have to deal with "babysitting issues."
This is why I could never teach K-12.
― Ned Raggett (Ned), Wednesday, 3 January 2007 21:04 (seventeen years ago) link
Do you sell globes of Mars?
― Mr. Que (Party with me Punker), Wednesday, 3 January 2007 21:05 (seventeen years ago) link
― Ned Raggett (Ned), Wednesday, 3 January 2007 21:06 (seventeen years ago) link
― Laurel (Laurel), Wednesday, 3 January 2007 21:07 (seventeen years ago) link
Which is why I will never work in a public library. It's not that I hate kids...I just hate the kind of kids that end up left unsupervised in a library.
― The Many Faces of Gordon Jump (Leon), Wednesday, 3 January 2007 21:09 (seventeen years ago) link
― molly mummenschanz (molly d), Wednesday, 3 January 2007 21:12 (seventeen years ago) link
― The Many Faces of Gordon Jump (Leon), Wednesday, 3 January 2007 21:14 (seventeen years ago) link
― Mr. Que (Party with me Punker), Wednesday, 3 January 2007 21:14 (seventeen years ago) link
I think a public library can and should have a collection development policy that's a mix of pandering and educating. I don't think it's a science.
Much of this comes down to how cities make budgeting decisions. They want to see some concrete numbers, so library administrators tend to give them circulation statistics (at least where the collection is the issue).
I also see collection standardization increasing as a byproduct of certain integrated acquisitions/cataloging systems. (To some extent this depends on how much money an institution spends on the system they use. More money buys you more flexibility.)
It seems really unfortunate that at a time of increasing media concentration, public libraries would go for a more corporate model of collection development. The internet is obviously a huge counter-balancing force to that trend, and public libraries provide access to it--but then I think their collections may be making themselves obsolete by narrowing down precisely at a time when the internet is exposing larger and larger chunks of the world. I'm just concerned that when patrons look for books or CDs or DVDs in the library's physical collection, they aren't going to find the sort of collection that would reflect the richly global view of the world that the internet provides.
― RSLaRue (RSLaRue), Wednesday, 3 January 2007 21:30 (seventeen years ago) link
Fuck 'em. Let them go to grad. school if they want that.
― RSLaRue (RSLaRue), Wednesday, 3 January 2007 21:31 (seventeen years ago) link
― Sara Robinson-Coolidge (Sara R-C), Wednesday, 3 January 2007 21:31 (seventeen years ago) link
― RSLaRue (RSLaRue), Wednesday, 3 January 2007 21:35 (seventeen years ago) link
(I quit the job and went full-time)
― molly mummenschanz (molly d), Wednesday, 3 January 2007 21:37 (seventeen years ago) link
Library school = I have never been so drunk and stoned in my life
I made my first reliable w33d connection in library school.
― RSLaRue (RSLaRue), Wednesday, 3 January 2007 21:39 (seventeen years ago) link
Amen to that. We have "The Annex" for our storage purposes, but it's filling up. It's this cool old telephone company building not too far from campus. We have a fairly efficient Annex Request system running, too.
― molly mummenschanz (molly d), Wednesday, 3 January 2007 21:42 (seventeen years ago) link
I fucking love our university one, though. The books it sells are truly dire, but that's because it keeps *everything*. The philosophy stacks are both great and obscure as all hell.
― stet (stet), Wednesday, 3 January 2007 21:52 (seventeen years ago) link
Well, the thing is that a lot of big bookshops do sell stuff like this. In the local Waterstone's there is a floor for travel books and they have an extensive selection of globes, including political, geographical and space ones. So it doesn't strike me as incredibly odd to ask this at something like Barnes & Noble. If it was asked in a library, however...
― emil.y (emil.y), Wednesday, 3 January 2007 21:59 (seventeen years ago) link
― RSLaRue (RSLaRue), Wednesday, 3 January 2007 22:43 (seventeen years ago) link
― Laurel (Laurel), Wednesday, 3 January 2007 22:53 (seventeen years ago) link
― Laurel (Laurel), Wednesday, 3 January 2007 22:54 (seventeen years ago) link
― Sara Robinson-Coolidge (Sara R-C), Wednesday, 3 January 2007 22:56 (seventeen years ago) link
― Laurel (Laurel), Wednesday, 3 January 2007 23:00 (seventeen years ago) link
― RSLaRue (RSLaRue), Wednesday, 3 January 2007 23:03 (seventeen years ago) link
You stopped the story too soon. What did you say to the customer then?
― The PEW Research Center for Panty-Twisting (Rock Hardy), Wednesday, 3 January 2007 23:06 (seventeen years ago) link
― molly mummenschanz (molly d), Wednesday, 3 January 2007 23:08 (seventeen years ago) link
― Laurel (Laurel), Wednesday, 3 January 2007 23:09 (seventeen years ago) link
― Ned Raggett (Ned), Wednesday, 3 January 2007 23:10 (seventeen years ago) link
― Alfred Soto (Alfred, Lord Sotosyn), Wednesday, 3 January 2007 23:13 (seventeen years ago) link
650 0 Folk poetry, Spanish ǂz Spain ǂz Cartagena ǂx History and criticism.650 0 Folk poetry, Spanish ǂz Spain ǂz Cartagena ǂx Criticism, Textual.650 0 Miners ǂv Poetry.
― molly mummenschanz (molly d), Wednesday, 3 January 2007 23:14 (seventeen years ago) link
― Ned Raggett (Ned), Wednesday, 3 January 2007 23:16 (seventeen years ago) link
Yeah, these people are my opposites then. I have no idea wtf I'm doing in clothing stores.
― jaymc (jaymc), Wednesday, 3 January 2007 23:18 (seventeen years ago) link
I like that you can search by SuDoc number. I honestly don't know how many people would do a search with that, but it's a nice feature to have.
Here's ours (I don't love it)
― molly mummenschanz (molly d), Wednesday, 3 January 2007 23:20 (seventeen years ago) link
― molly mummenschanz (molly d), Wednesday, 3 January 2007 23:21 (seventeen years ago) link
Good ol' triple III. Sometimes it goes in fits and starts but ever since the major upgrade for reserves a few years back I've not had a major problem with it.
― Ned Raggett (Ned), Wednesday, 3 January 2007 23:22 (seventeen years ago) link
― molly mummenschanz (molly d), Wednesday, 3 January 2007 23:24 (seventeen years ago) link
OTM.
― RSLaRue (RSLaRue), Wednesday, 3 January 2007 23:26 (seventeen years ago) link
― molly mummenschanz (molly d), Wednesday, 3 January 2007 23:27 (seventeen years ago) link
― Ned Raggett (Ned), Wednesday, 3 January 2007 23:32 (seventeen years ago) link
Nautical books! They're always blue. I was poking around in the home of a retired Yacht Club president once (courtesy of his caretaker), and his bookcase was a symphony of blue.
Years ago I worked as a housecleaner for a woman who asked me to remove all the "thin books" from her bookshelves.
― Beth Parker (Beth Parker), Wednesday, 3 January 2007 23:39 (seventeen years ago) link
I feel your pain. Anytime I have an urge to punch a computer screen, it's usually due to SIRSI (or something dumb like the dreamgirls thread).
― The Many Faces of Gordon Jump (Leon), Thursday, 4 January 2007 01:01 (seventeen years ago) link
― aidsy (aidsy), Thursday, 4 January 2007 03:35 (seventeen years ago) link
Okay, this is my hometown library system. Actually, it is not underfunded. Fairfax Co. is one of the richest areas in the country. And Fairfax Co. has a large, well-regarded suburban system. Right now, the system has an excellent collection. There are about 20 branches, so if you ever want something that is not at your local branch, you can get it pretty quickly. I work at the library system in the next city over, and between the two systems, I rarely want for books.
I had a class with the director of this library and he is very smart and proactive and has been director for about 20 years. He is influenced by business practices, such as increasing interoperability and ease of use and seamlessness. He is influenced by the movement from bank tellers to ATMs and tried to incorporate modern practices into the library system. I think that he wants to intorduce more public meeting spaces into the libraries, which will take the place of some book storage. He thinks that this is what the public wants. Fairfax County also does very proactive environmental scans to determine what their community base is and how to serve it.
I think (I hope) that this article may have been misreported. I can't really see the wisdom in getting rid of these classics. Probably better to weed the multiple copies of the really popular books that people aren't reading two years later after the buzz has died down. I think that they will at least keep copies of the classics at certain branch libraries, if not all. Hopefully Fairfax Co. will publish a response to this article, which left a lot of things unclear.
I'm not really into ILL so much. Part of the pleasure of the library comes from browsing and finding the unexpected. I think that ILL should be a last resort, for the rare item. The library that I work at, a small city library with four branches, has a excellent collection. But sometimes I feel like I am the only person who reads certain books. I'm not sure if this is problem of marketinng, or if their is just not such a great audience of literary fiction and academic-ic nonfiction. I'm really greatful that the selectors at my library have such great taste, but I think we could go more in the other direction, and offer more popular materials. Though I hate bestsellers and their like with a passion.
I don't have to babysit at all in my children's library. We are really lucky in that we are not immediately next to a school. Another branch is next to a junior high school and apparently the students use the library after school to hang out, but not to use the resources or anything.
Anyway, I look forward to seeing this story developing. My library is rolling out the e-audio-books right now with the Overdrive system. But I'm annoyed because Mac won't play nice with libraries and it only works on PCs.
― Matilda Wormwood (Mary ), Thursday, 4 January 2007 03:40 (seventeen years ago) link
― A Radio Picture (Factory Sample Not For Sale), Thursday, 4 January 2007 04:05 (seventeen years ago) link
-- TOMB07
lmao, this thinking worked SOOOO well with microfilm
― bill sackter (bill sackter), Thursday, 4 January 2007 04:25 (seventeen years ago) link
Obviously I check the local system (13 libraries including three university libraries) first when I want something, but if they don't have it, ILL isn't a first or last resort, it's the ONLY resort.
― The PEW Research Center for Panty-Twisting (Rock Hardy), Thursday, 4 January 2007 04:39 (seventeen years ago) link
― Ray Cummings (skateboardr), Thursday, 4 January 2007 12:53 (seventeen years ago) link
So do I! I feel your pain.
― The Many Faces of Gordon Jump (Leon), Thursday, 4 January 2007 13:31 (seventeen years ago) link